Privacy Policy
Meridian Management Consultancy DWC LLC
Meridian Management Consultancy DWC LLC ("MeridianMac", "we", "us" or "our") respects your privacy and is committed to protecting the personal and business information entrusted to us.
This Privacy Policy explains how we collect, use, disclose, retain and protect information when you visit meridianmac.com (the "Website"), contact us, request our services or make payments to MeridianMac.
1. Information We Collect
Depending on how you interact with us and the services you request, we may collect the following information:
Contact Information
- Name
- Company name
- Email address
- Telephone number
- Business or mailing address
Identity and Business Information
Where required to provide business setup, compliance or related services, we may collect information such as:
- Passport or identification information
- Emirates ID information
- Visa-related information
- Date of birth
- Nationality
- Company and shareholder information
- Trade licence information
- Corporate documents
- Other information required by relevant authorities
Financial and Service Information
Depending on the services requested, we may collect:
- Accounting and financial information
- Tax-related information
- Bank or transaction information
- Business requirements
- ERP and system requirements
- Information contained in documents provided to us for professional services
Payment Information
When you make a payment to MeridianMac, we may receive information such as:
- Payment status
- Transaction reference
- Amount paid
- Invoice or payment reference
- Date and time of transaction
Payment card details are processed securely and are not collected, stored or requested by MeridianMac through email, WhatsApp or any other communication channel.
Technical Information
When you use our Website, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Date and time of visits
- Other standard website usage information
2. How We Use Your Information
We may use information collected to:
- Respond to enquiries and requests
- Prepare quotations and proposals
- Provide and manage our services
- Process business setup and licensing applications
- Provide accounting, tax, advisory, ERP and data services
- Process invoices and payments
- Communicate with clients regarding their engagements
- Provide customer support
- Maintain business and accounting records
- Meet legal, regulatory, tax and compliance obligations
- Conduct necessary customer due diligence and compliance checks
- Improve our Website and services
- Send newsletters or marketing communications where permitted and where appropriate consent has been provided
3. Payment Processing
Online payments made to MeridianMac are processed through a secure payment environment. MeridianMac receives confirmation of payment status, transaction reference, amount and related details for accounting and service administration purposes, but does not collect or store your complete payment card details.
4. Sharing of Information
MeridianMac does not sell personal information. We may share information where reasonably necessary for the provision of services or where required or permitted by applicable law, including with:
- Government and regulatory authorities
- Free Zone and licensing authorities
- Tax and immigration authorities
- Banks or financial institutions where requested or required for a service
- Providers that facilitate online payments
- Professional advisers, auditors or legal advisers
- IT, hosting, accounting and other service providers supporting our business
- Law enforcement or other authorities where legally required
We take reasonable steps to ensure that information shared with service providers is handled appropriately.
5. Cookies and Similar Technologies
Our Website may use cookies and similar technologies to:
- Enable Website functionality
- Remember preferences
- Understand Website usage
- Improve user experience
- Analyze Website traffic and performance
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of the Website.
6. Data Security
MeridianMac takes reasonable technical, organizational and administrative measures to protect information against unauthorized access, alteration, disclosure, loss or destruction. However, no electronic transmission or storage system can be guaranteed to be completely secure and we cannot guarantee absolute security of information transmitted or stored electronically.
7. Data Retention
We retain personal and business information for as long as reasonably necessary to provide our services, maintain business records, comply with legal and regulatory obligations, resolve disputes and enforce our agreements. Certain information may be retained for longer periods where required by applicable UAE laws or regulatory requirements.
8. Your Rights
Subject to applicable law, including the UAE Personal Data Protection Law, you may have rights relating to your personal information, including the right to:
- Request access to personal information held by us
- Request correction of inaccurate information
- Request deletion of information where legally permitted
- Request restriction of certain processing
- Object to certain processing
- Withdraw consent where processing is based on consent
- Opt out of marketing communications.
Requests may be subject to applicable legal, regulatory, contractual or record-retention requirements.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services or applicable legal requirements. Updates will be published on this page.