Terms & Conditions

1. Use of the Website

You agree to use the Website only for lawful purposes and in a manner that does not violate applicable laws or the rights of MeridianMac or any third party.

You must not attempt to gain unauthorized access to the Website, its servers, databases, systems or any connected services.

MeridianMac reserves the right to restrict or suspend access to the Website where necessary to protect its systems, users or business interests.

2. Our Services

MeridianMac provides professional consulting, business support, advisory and technology services, which may include:

• Company formation and business setup services
• Mainland, Free Zone, offshore and international incorporation assistance
• Corporate advisory and business consultancy
• Accounting, bookkeeping, VAT and corporate tax support
• Audit and financial advisory services
• PRO and government liaison services
• ERP implementation, customization and support
• Data analytics and business intelligence solutions
• Process improvement and operational consultancy

Specific services, deliverables, timelines, fees and payment terms will be confirmed through a quotation, proposal, engagement letter, service agreement, invoice or other written communication between MeridianMac and the client.

Information presented on the Website is for general information purposes and does not constitute a binding offer or guarantee of service approval or outcome.

3. Client Responsibilities

Clients are responsible for providing accurate, complete and authentic information and documentation required for the provision of services.

MeridianMac shall not be responsible for delays, rejections, penalties or additional costs resulting from inaccurate, incomplete, misleading, forged or late information or documentation provided by the client.

Where services involve government authorities, licensing authorities, financial institutions or other third parties, the client acknowledges that processing times and decisions may be outside MeridianMac's control.

4. Government and Third-Party Approvals

Certain services depend on decisions, approvals, processing times or requirements of government authorities, Free Zone authorities, banks, financial institutions and other third parties.

MeridianMac will use reasonable professional efforts to assist clients but does not guarantee that an application, licence, visa, bank account, permit, approval or other third-party outcome will be granted.

Any estimated processing time provided by MeridianMac is indicative and may change depending on the relevant authority or third party.

5. Fees and Payments

Fees for services will be communicated through the applicable quotation, proposal, invoice, engagement letter or service agreement.

Payments may be requested in advance, at specified milestones or according to other agreed payment terms.

Online payments are processed through a secure payment gateway. MeridianMac does not control the processing, authorization or settlement of transactions performed by the payment gateway.

6. Refunds and Cancellations

Refunds relating to payments made to MeridianMac are subject to our Refund & Cancellation Policy.

The Refund & Cancellation Policy forms part of these Terms and should be read together with the applicable quotation, invoice, engagement letter or service agreement.

7. Intellectual Property

All content available on the Website, including text, graphics, logos, designs, trademarks, branding, software, website code, documents and other materials, is owned by MeridianMac or its respective licensors unless otherwise stated.

You may not reproduce, modify, distribute, publish, sell or commercially exploit Website content without prior written permission from MeridianMac.

8. Confidentiality and Data Protection

MeridianMac treats information provided by clients in connection with its services as confidential, subject to applicable laws and legitimate business requirements. Personal information is handled in accordance with our Privacy Policy and applicable UAE data protection laws.

9. Anti-Money Laundering and Compliance

MeridianMac may be required to conduct customer identification, verification, due diligence and other compliance checks in accordance with applicable UAE laws and regulations.

We reserve the right to decline, suspend or terminate services where required by law, where satisfactory information or documentation is not provided or where continuing the engagement may create legal, regulatory or compliance concerns.

10. Limitation of Liability

To the maximum extent permitted by applicable law, MeridianMac shall not be liable for indirect, incidental, special, punitive or consequential losses arising from the use of the Website or services.

MeridianMac shall not be responsible for delays, interruptions, rejections or decisions caused by government authorities, banks, payment processors, licensing authorities or other third parties.

Nothing in these Terms shall exclude or limit any liability that cannot legally be excluded or limited under applicable UAE law.

11. Third-Party Services

The Website may integrate with or direct you to third-party platforms or services. MeridianMac is not responsible for the availability, content, security, privacy practices or terms of third-party services. Your use of such services is subject to the relevant third party's terms and policies.

12. Changes to These Terms

MeridianMac may update these Terms from time to time. Any changes will be published on this page. Your continued use of the Website or services after changes are published constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

13. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the applicable laws of the United Arab Emirates as applied in the Emirate of Dubai.

Any dispute arising out of or relating to these Terms or the use of the Website shall be subject to the jurisdiction of the competent courts of Dubai, United Arab Emirates.